Frequently Asked Questions

The cost varies depending on the vehicle type and number of passengers. Select your departure, destination, and vehicle type from the booking form to view the final, exact price before confirming your request, with various vehicle options available from licensed transport providers.

Yes, 24/7 airport pickup service is available. We track your flight arrival time and coordinate with the transport provider based on your flight number to ensure timely pickup, even if your flight is delayed.

Certainly. You can book a private round-trip tour to visit the most prominent religious and historical landmarks in Makkah and Madinah, coordinated through licensed transport providers.

After selecting your vehicle and entering your details, a unique booking number will be generated. The Jubaway team will then contact you via WhatsApp to confirm the booking and provide you with trip details and the transport provider's information, including the driver's name and license plate number.

Yes, coordination services are available to and from Prince Mohammad bin Abdulaziz Airport in Madinah, as well as trips between Makkah and Madinah, and transport to and from Miqat locations in both cities, coordinated with licensed transport providers.